Topics
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Customer and Account Relationships
Employing powerful relational database technology,
BSA Reporter's customer and account
relationship management facilitates
Know-Your-Customer policy implementation.
Prime's system allows for customers
to own multiple accounts and for accounts
to have multiple owners. Prime also
maintains many details about each account
and customer, including:
- Description of the customer's business;
- Source of funds;
- Exemption Status;
- Compliance office details; and much more
Risk Classes
BSA Reporter allows financial institutions
to classify customers into Risk Classes.
These classes, in turn, may be assigned
different rules and tolerances for use
in evaluating suspicious activity. Tolerances
can be as simple as high, medium or
low risk or can be customized to match
elaborate categorizations established
by company policy.
Profiling
Determining potential suspicious activity
requires establishing a baseline of
legitimate business activity for each
customer. BSA Reporter accomplishes
this task with Customer Profiles, which
capture the normal activity for legitimate
customer transactions.
Profiles:
- may be based on multiple recurrence periods
to adapt to seasonality;
- properly segregate and track cash transactions
from non-cash transactions, complying
with government mandates;
- may be established for specific accounts and
activity types, allowing organizations
to choose the appropriate level of granularity
on a customer-by-customer basis;
- can specify the countries with which a customer
normally does business;
- may be entered by an organization or can be
derived from a historical analysis of
customers' activity (this automatic profile
generation can be made subject to a review
process)
To properly describe their various business activities,
a customer may have multiple profiles assigned to him/her.
Activity Warehousing
After establishing customer and account
relationships and deriving appropriate
profiles, detecting suspicious activity
requires capturing transaction information.
Via a high-performance relational database
architecture, BSA Reporter captures
every transaction entered by a financial
institution, regardless of the banking
application, hardware platform, or branch
affiliation.
Queries
Reviewing suspicious activity requires
a sophisticated, flexible searching
tool, accommodated in BSA Reporter
by Query Plus. Transactions,
customers, events, profiles, and suspicious
activities may be searched using three
methods:
- Parameter Based Query, which allows searching
across a wide range of parameters;
- Natural Language Query, which supports searching
using common sentences and phrases;
and,
- SQL Query, which allows staff members with an appropriate
technical background the full power of the SQL language
Suspicious Activity
BSA Reporter uses Customer and
Account relationships and Profiles together
with daily activity received from the
organization’s business systems
to identify and highlight suspicious
activity, or any activity that is outside
the norm and tolerance for a customer.
Suspicious activity is presented
to the compliance officer as a case.
Through a review
process, compliance officers and
account officers can collaborate,
via integrated e-mail facilities,
to reach a final determination regarding
the validity of the reported suspicious
activity.
All Cases are recorded in a long-term
archive after final review. They
may be called up at any time to
assist in the evaluation
of
a current case. Reporting
BSA Reporter provides sophisticated and extensible
reporting capabilities to manage the compliance process
and evaluate suspicious activity. BSA Reporter
provides the following types of reports:
- SAR
and CTR (generated automatically by
BSA Reporter);
- Analytical;
- Audit;
- Daily;
and,
- Static
Enterprise Integration
BSA Reporter was designed to provide
both a single branch as well as an enterprise-wide
solution to the issues related to the
Bank Secrecy Act. Its data warehouse
may segment transactions by branch and
department allowing a single solution
for multiple organizational branches.
BSA Reporter’s security
system allows decentralized access to
Transaction Records, Customers, Accounts,
Profiles, and Cases based on the ownership
of the record while allowing centralized
control over compliance policy.
Security and Audit Trails
A separate security system controls
all access to the functions in BSA Reporter,
enabling a security manager with appropriate
rights to create operators and assign
processing rights.
Rights
issued to an operator
also specify a “Scope”. Scope
allows the security manager to determine
precisely which records an operator
is allowed to access. Access can be
restricted to specific branches, departments
within
a branch, as well as to records owned
by a particular operator.
Attempted program access, both failed
and successful, is recorded to the security
database. Additionally, all processing
performed within BSA Reporter
is recorded to an Events log. Events
can be reported in multiple ways and
are displayed for both the entire system
as well as for specific records.
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